Sunday, I woke up early. Knowing that it had snowed all night got me excited for a perfect powder day at Canyons! One of the first powder days this season...
I was up too early to start getting ready so I hopped on facebook and started browsing through people's lives, when I got a phone call from an old roommate, Bri.
towards the end of our conversation, I got a call from a lady, whom I manage a house for (she rents out her house regularly). My heart jumped . I couldn't think why she would be calling me so early...
I ignored the phone call (knowing she would leave a message) and immediately logged in to my email to check that I had all of her arrival dates correct (because at the time - her guests had checked out a few days earlier but the house was still sitting dirty). All the dates were correct and i wasn't expecting anyone until the first week of February.
I got off the phone with Bri, and checked my voicemail. The lady, was somewhat frantic because someone had checked in to the house the night before and it was dirty. She didn't get their messages until morning because she turns her phone off at night.
I called everyone I could think of to help me at this house, but no one was available. (this house usually takes me about 15 hours, it's huge.)
I called my friend Staci, but she was headed to church.
Super stressed at this point and bummed I wasn't going to be able to snowboard on a perfect day, I started gathering some supplies.
I realized then, that I had no clean rags. none. There was definitely no time to run a load of wash so I just went to Home Depot and bought some more.
On the way I called Seth to see if he had any contacts who could help me clean, he said he would make some phone calls.
When I arrived at the house the guests were, as you would imagine, not very happy.
Not much else I could do but get started on the cleaning.
Seth called me back with a girl named Janice, who was available but needed a ride to the house.
I couldn't leave and didn't have anyone else who could pick her up so I traded Seth a ski pass for giving her a ride.
Before Seth and Janice arrived I got a phone call from Staci. These were her words exactly, "I'm standing at the door." (LOVE HER!)
I was so relieved and happy to see her! what an angel!
I asked, "I thought you were going to church?"
Staci, " I was, but my ox was in the mire."
haha such a good friend..
Janice arrived shortly after and we worked until we were finished at 3pm
I could not have done it without their help!
The guest apologized for being grumpy that morning and asked if I had a Costco membership, wondering if I was going to Salt Lake and would get them ski tickets from there since they are discounted. I don't have a membership but my roommate does, so to smooth things over a little more I arranged for my roommate and I to make a trip to Costco.
On the way back with the tickets, I stopped to get them special coffee and a Deer Valley Turkey Chili mix, kind of as a peace offering.
He asked why I did that, and I just said I felt bad that their vacation got off to a rough start and hoped the rest wouldn't be ruined/tainted by this - and if there was anything else they needed they could call.
The guest said, "Well, you didn't have to that. This is between the owner and I" but I told him it was a miscommunication between the owner and I and I still felt bad. He was nice and gave me some extra money for my trouble, and the next day I showed some of the guests around the mountain.
so... hopefully all is well with them now. (and hopefully they don't ask for their money back.)
